Shipping policy

Refund & Shipping Policy

Last Updated: October 30, 2025

At Exectify.shop, we want you to have a smooth shopping experience. Please read this policy to understand how shipping, returns, and refunds work.

Shipping Policy

Processing Time: Orders are processed within 2–5 business days after payment. Once shipped, you’ll receive a tracking number via email or SMS.

Delivery Time: Most orders arrive within 10–20 business days. In some cases, delivery may take longer due to customs or courier delays.

Shipping Charges: Free delivery is offered on select products. Any extra delivery fee will be shown during checkout.

Wrong Address: Please make sure your address and contact details are correct. We are not responsible for delivery issues caused by incorrect information.

Refund & Return Policy

You can request a return or refund if:

• You received the wrong or damaged product.
• The item you received is not what you ordered.

To qualify for a return:

• Contact us within 48 hours after receiving your order.
• Items must be unused and in their original packaging.

Non-Returnable Items: Personal-use products like earbuds or trimmers cannot be returned once opened, unless they are defective.

Refund Process: Once approved, refunds are made through your original payment method within 7–10 business days.

Contact Us

If you have any questions or issues, please reach out to us:

Phone Number: 📞 +92 315 2357511
Email: 📧 infoexectify@gmail.com
Physical Address: 🏠 North Karachi, Pakistan